Android Device Management
IS&T supports Android device management through Microsoft Intune. Microsoft Intune is a management platform for Android endpoints providing inventory, software distribution, settings, and security management.
End-User Support Tools
Issue Tracking
IS&T provides support for systems that track questions, requests, or problems related to your services.
iOS / iPadOS Device Management with Jamf Pro
IS&T supports iOS / iPadOS device management through Jamf Pro. Jamf Pro is a management platform for iOS / iPadOS endpoints providing inventory, software distribution, OS updates and upgrades, settings, and security management.
Windows Remote Lock/Wipe
IS&T provides a centrally-managed endpoint management solution enabling the capability to remotely lock and wipe Windows computers on request, to protect devices when lost or stolen.
Secure Remote Support
IS&T supports BeyondTrust (formerly Bomgar) secure remote desktop access software for Windows, Mac, Linux, iOS, and Android devices. BeyondTrust allows an IT support provider to securely support end users, desktops, and their devices, with access to endpoints from anywhere in the world.
Windows 3rd Party Automated Software Patching
IS&T provides automated 3rd party software patching for several pieces of software including, but not limited to, Adobe, Office, Firefox, and Chrome.
Mac 3rd Party Automated Software Patching
IS&T provides automated 3rd party software patching for several pieces of software including, but not limited to, Adobe, Office, Firefox, and Chrome.
Windows Device Management with MECM (formerly SCCM)
MECM is an endpoint management service for Windows machines that provides inventory, software distribution, settings, and security management.
Mac Device Management with Jamf Pro
IS&T supports Mac device management through Jamf Pro. Jamf Pro is a management platform for Macintosh endpoints providing inventory, software distribution, operating system imaging, settings, and security management.
Profile Migration
Profile migration software allows you to move local accounts to domain accounts quickly, regardless of profile size.
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